Faq - Frequently Asked Questions
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Q 1. What is full bond cleaning?
A. Full Bond cleaning, also known as end of lease cleaning or move-out cleaning, vacate cleaning is a thorough cleaning service performed in rental properties to meet the requirements set by landlords or property managers before returning the tenant's security deposit.
Q 2. Why is bond cleaning necessary?
A. Full Bond cleaning is necessary to ensure that the rental property is returned in a clean and tidy condition, meeting the expectations of landlords or property managers. It helps tenants get their full security deposit back without hassle.
Q 3. What does a bond cleaning service include?
A. A bond cleaning service typically includes deep cleaning of all rooms, including bathrooms, kitchens, bedrooms, living areas, and common areas. It may involve tasks like dusting, vacuuming, mopping floors, window washing, carpet steam cleaning, removing stains, sanitizing surfaces, and more, please refer to our standard bond cleaning checklist.
Q 4. How long does a bond cleaning service usually take?
A. The duration of a bond cleaning service depends on various factors such as the size of the property and its condition. On average, it can take anywhere from 4-10 hours for a standard-sized property.
Q 5. Are professional bond cleaners necessary?
A. Hiring our professional bond cleaners is highly recommended to ensure high-quality results that meet the strict standards set by landlords or property managers. They have experience and expertise in handling specific requirements for bond cleaning and carpet cleaning.
Q 6. Can I perform bond cleaning myself?
A. While you can attempt to perform bond cleaning yourself, it can be time-consuming and physically demanding. Additionally, if the landlord or property manager isn't satisfied with your efforts, you may risk not getting your full security deposit back.
Q 7. How much does a bond cleaning service cost?
A. The cost of a bond cleaning service varies depending on factors such as the size of the property and its condition. However, on average, expect to pay around $200-$500 for a standard-sized property.
Q 8. Is carpet steam cleaning included in bond cleaning services?
A. Carpet steam cleaning is often an additional service that may or may not be included in the standard bond cleaning package. It's best to check with the cleaning company beforehand.
Q 9. Do I need to remove all my belongings before bond cleaning?
A. It's recommended to remove your personal belongings from the property before bond cleaning. This allows the cleaners to access and clean every corner effectively.
Q 10. Can bond cleaners fix damages or repairs?
A. Bond cleaners focus on deep cleaning tasks rather than repair work. However, some companies offer additional services like minor repairs or maintenance at an extra cost.
Q 11. What if the landlord or property manager isn't satisfied with the bond cleaning results?
A. If the landlord or property manager isn't satisfied with the bond cleaning results, they may request a re-clean. Most reputable cleaning companies provide a satisfaction guarantee and will rectify any issues within a specified timeframe.
Q 12. Is there a specific checklist followed by bond cleaners?
A. Yes, professional bond cleaners typically follow a comprehensive bond cleaning checklist provided by their respective cleaning companies or industry standards to ensure that every aspect of the property is cleaned thoroughly.
Q 13. Should I book a bond cleaning service in advance?
It's advisable to book a bond cleaning service well in advance, preferably as soon as you decide to move out, as reliable providers tend to have busy schedules and limited availability during peak periods.
Q 14. Should I be present during the bond cleaning process?
A. While it's not necessary for you to be present during the entire process, it's recommended that you inspect the property once the service is completed to ensure everything meets your expectations.
Q 15. Are cleaning supplies and equipment provided by the cleaners?
Professional bond cleaners usually bring their own supplies and equipment required for the job unless specifically stated otherwise by the cleaning company.
Q 16. How far in advance should I notify the cleaner about rescheduling or cancellation?
A. It's considerate to inform your cleaner at least 24-48 hours in advance if you need to reschedule or cancel the bond cleaning service. This allows them to adjust their schedule accordingly.
Q 17. Are there any specific restrictions on what can be cleaned during bond cleaning?
A. There are usually no restrictions on what can be cleaned during bond cleaning. However, it's recommended to discuss any specific requirements or concerns with the cleaning company beforehand.
Q 18. Can I hire a bond cleaner for just one area of the property?
A. Yes, you have the flexibility to hire a bond cleaner for specific areas of the property that require attention, such as carpets, bathrooms, or kitchens. The cost may vary based on the scope of work.
Q 19. Is bond cleaning different from regular house cleaning services?
A. Bond cleaning is typically more extensive and detailed than regular house cleaning services as it aims to meet specific standards set by landlords or property managers. It covers additional tasks like removing stubborn stains, deep-cleaning appliances, etc.
Q 20. How soon after bond cleaning can I expect my security deposit back?
A. The timeframe for returning your security deposit depends on your tenancy agreement and local regulations. Typically, it takes around 2-4 weeks after completing the bond cleaning for landlords or property managers to process and return your deposit.